# AfterShip: review and real cost

Branded order tracking pages and shipment emails and SMS across 1,100+ carriers.

Verdict: Good, with caveats (6 of 8 checks). Rank 2 of 3 in Tracking and shipping. Developer: AfterShip. Listing: https://apps.shopify.com/aftership

Stores shipping up to 5,000 orders a month that want a branded tracking page with email and SMS updates should install it; Essentials covers 300 orders for $23 a month [2]. The catch is the bill: every shipment counts toward a quota, CSV export needs Premium, and above 5,000 shipments a month every plan is priced by quote [2][4].

## Monthly cost

| Store size | Plan | Per month | Arithmetic |
|---|---|---|---|
| 300 orders | Essentials (300 shipments) | $23 | Essentials 300-shipment tier, $23 a month billed monthly [2]. Cheaper than the 100-shipment tier with extras: $11 + 200 × $0.08 = $27. |
| 2,000 orders | Essentials (2,000 shipments) | $109 | Essentials 2,000-shipment tier, $109 a month billed monthly [2]. The 1,000 tier plus extras would be $59 + 1,000 × $0.08 = $139. |
| 10,000 orders | Enterprise (quote) | Quote | At 7,000 shipments a month and above, every plan shows Custom pricing, so 10,000 orders needs a quote [2]. For scale, the 5,000-shipment Essentials tier plus 5,000 extras would be $239 + 5,000 × $0.08 = $639. |

## Checks

- [x] Free to start: A free plan covers 50 shipments a month, and paid plans have a 7-day trial [1].
- [ ] Prices public at every size: Prices are public up to 5,000 shipments a month, but every plan shows Custom pricing at 7,000 and above, so 10,000 orders needs a quote [2].
- [x] Built for Shopify: The listing shows the Built for Shopify badge [1].
- [ ] Rated 4.7 or higher: Rated 4.6, below the 4.7 bar [1].
- [x] 500+ merchant reviews: The listing has 1,502 reviews [1].
- [x] Works with Shopify Flow: Shopify Flow is listed under Works with [1].
- [x] You can take your data: AfterShip documents CSV or Excel export of shipment data, on Premium and Enterprise plans [4].
- [x] Security report named: AfterShip names a SOC 2 Type II report and ISO 27001 certification [3].

## Plans

- Free: Free. 1,100+ carriers, service-level tracking updates, tracking dashboard, branded tracking page, carrier delivery estimates. Limits: 50 shipments/month
- Essentials: $11/month. Branded tracking page with your logo and colours, automatic carrier detection, email and SMS notifications, tracking dashboard and reports. Limits: Tiers billed monthly: 100 shipments $11, 300 $23, 500 $35, 1,000 $59, 2,000 $109, 3,000 $159, 5,000 $239; $0.08 per extra shipment
- Premium: $70/month. Everything in Essentials plus custom domain, AI delivery estimates and product recommendations, full analytics, API and webhooks, order edits. Limits: Tiers billed monthly: 500 shipments $70, 1,000 $118, 2,000 $239, 3,000 $359, 5,000 $579; $0.12 per extra shipment
- Enterprise: Custom. For enterprises; contact sales. Limits: Quote only; every plan shows custom pricing from 7,000 shipments a month

## Overview

AfterShip Order Tracking gives your store a branded tracking page and sends shipment updates by email and SMS [1]. It tracks 1,100+ carriers, flags shipping exceptions in a dashboard and can show AI-powered delivery estimates on product and checkout pages [1].

The app has been on the Shopify App Store since May 2012 and carries the Built for Shopify badge [1]. It works with Shopify Flow, Klaviyo, Gorgias, Zendesk, Attentive and ShipStation [1].

## Pricing

AfterShip charges by shipments tracked each month. Essentials starts at $11 for 100 shipments and steps up to $23 for 300, $109 for 2,000 and $239 for 5,000 [2]. Premium starts at $70 for 500 shipments [2]. Go over your tier and each extra shipment costs $0.08 on Essentials or $0.12 on Premium [1]. From 7,000 shipments a month, every plan moves to custom pricing [2]. Annual billing saves 18% [2].

## Merchants

The app is rated 4.6 from 1,502 reviews; 85% are five stars and 7% are one star [1]. Merchants praise fast support over live chat and Zoom, the branded tracking page and the Klaviyo and Judge.me integrations [1]. Recent complaints focus on billing: one store says overage charges kept running until its renewal date and that cancelling needed a manager [5]. Another says support closed its bug report without a fix [5].

## Data

AfterShip names a SOC 2 Type II report and ISO 27001 certification, and says it complies with GDPR [3]. Its services run on Google Cloud and Amazon Web Services in the United States [3]. You can export shipment data as CSV or Excel from the Shipments dashboard, but the help centre lists this for Premium and Enterprise plans [4].

## Sources

1. [AfterShip Order Tracking - Shopify App Store](https://apps.shopify.com/aftership), Shopify App Store, accessed 2026-10-08
2. [Pricing & Plans - AfterShip Tracking](https://www.aftership.com/pricing/tracking?billType=month), AfterShip, accessed 2026-10-08
3. [AfterShip Trust Centre](https://www.aftership.com/trustcentre), AfterShip, accessed 2026-10-08
4. [Guide to Export Shipments Data](https://support.aftership.com/en/tracking/articles/15441364-guide-to-export-shipments-data), AfterShip Help Center, accessed 2026-10-08
5. [AfterShip Order Tracking reviews, newest first - Shopify App Store](https://apps.shopify.com/aftership/reviews?sort_by=newest), Shopify App Store, accessed 2026-10-08

Canonical: https://app-stack-cost.com/apps/aftership-tracking/